Tapioca
A starch that binds the processed coconut shell and gives the cube its shape.
The process
From shell to cube.
Coconut shell, tapioca and water. Below: how raw material becomes a cube, the nine criteria every finished batch is checked against, and what happens if a batch has a problem.
Composition
Three ingredients.
Coconut shell
The base of the burn. Raw-material selection and the processing sequence decide how the cube heats the bowl and opens up the tobacco.
Water
The third and last ingredient. No chemical additives and no ignition accelerants.
- 01
Coconut shell
- 02
Carbonisation
- 03
Crushing & screening
- 04
Tapioca blend
- 05
Forming
- 06
Drying
- 07
Calibration
- 08
Batch control
- 09
Packing
Quality control
Nine criteria for the finished product.
- 01Ignition speed
- 02Burning temperature
- 03Effect on tobacco flavour
- 04Ash quantity and structure
- 05Burn duration
- 06Chemical composition
- 07Appearance
- 08Density
- 09Shape retention under pressure: tongs, burner, hookah tray
Guarantee
A problem with a batch gets solved.
If something is wrong with a batch, we refund the money or replace the product. The shipping cost in such a case is compensated as well.
The refund or replacement procedure is agreed with a manager: send the batch number and packaging photos.
Quality
A question about a batch?
Include the batch number and packaging photos so the request is handled faster. The quality contact will be added before launch.
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